Customers are our reason to innovate. Our promise to provided exemplary service drives our team members to offer comprehensive services that encompass the entire process of interaction with our customers.
Our customer services team offers a variety of services focusing on different aspects of technical support:
Demonstration & Training
We conduct various types of training sessions keeping the end users in mind. Scope and nature of these sessions varies from in-house training sessions for the team, field training for installers and staff deputed on site, and training techniques for plumber and fixers.
Turnkey projects are projects in which our customer services team deals with every aspect and technicality of the project. This means being involved from the initial stages of making proposals and estimates, to complete implementation of the project.
Our technical support works around a 3 step formula in which we offer pre sales, during sales and post sales service to our customers. Support services include supervision in laying jointing and testing of Plastic pipeline systems.
Technical assistance is also provided for the selection of appropriate products, designing, laying and testing. Special tools for installation of our products are also offered to customers.
Design proposals, BOQ & Estimates
We develop designs and proposals, bill of quantities (BOQ) and propose estimates for our valued customers according to their requirements.
Our team is equipped with latest tools needed for handling and working with CC and thermoplastic products. These tools are used for jointing, laying and installation of pipe and roofing systems
Great things in business are never done by one person, they`re done by a team of people.
Interdisciplinary team of Bright Water with big ideas and challenges.
"The distance between you and success is a confidence" buy from bright water with confidence to achieve the quality as a success”Chief Executive Officer(+93) 799 010 109"One word sums up probably the responsibility of any vice-president, and that one word is 'to be prepared""If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune."Sales & Marketing Manager(+93) 791 066 976
Bright Water offers great products & services manufactures the world high standard certified PVC, UPVC, HDPE, PPRC Pipes & Fittings with All Accessories. We strive to offer the best solution for your business and impartial advice at an honest price.
We love what we do, some might say a bit too much, and we bring enthusiasm and commitment to every project we work on.
Put simply, if you want a supplier who cares about your business choose Bright Water.
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COVID-19 SERVICE UPDATE
An important message to our customers:
As the coronavirus (COVID-19) continues to escalate, we want to share with you that Bright Water remains open for business and we are committed to serving you during this time. Our manufacturing and distribution centers continue to operate full-time to ensure uninterrupted service and support and our customer service team can be reached between the new hours of 8:00 a.m. to 5:00 p.m.